Prime Empire

Contact

Talk to someone who knows printers

Send your model number and we will tell you exactly what it takes. Usually within the hour.

How to reach us

WhatsApp

+20 127 446 6651

Phone

+20 127 446 6651

Email

empireprime99@gmail.com

Working hours

Saturday to Thursday
9 AM to 8 PM
Closed Friday

Send a message

Tell us what you print on.

The more you give us — brand, model, what went wrong — the faster we can put the right part in front of you. If you would rather talk, WhatsApp is the quickest way to reach us.

Questions

Answered before you ask

Use the Printer Finder on the home page — pick your brand, then your model, and it lists only the parts that fit. If your model is not there, send it to us on WhatsApp and we will confirm the exact part number before you order.

Delivery takes 24 to 48 hours in Cairo and Giza, and two to four days in other governorates. Shipping is EGP 100 for Cairo and Giza, EGP 120 for Alexandria, the Delta and the Canal cities, EGP 150 for Upper Egypt and EGP 180 for remote governorates. Orders over EGP 5,000 ship free in Cairo and Giza. You see the exact cost at checkout.

Yes. Cash on delivery is the default. You can open the package in front of the courier and check that the part matches your order, then pay. Please do not install it or open the toner’s sealed bag before paying.

Try it as soon as it arrives. If it is defective, tell us within 7 days of delivery and we replace it at our cost, as long as it was used in the printer it is made for.

Yes, and at better rates. Send your list through the quote request form and we come back with pricing for the whole order.

We stock both, and we always tell you which is which on the product page. Nothing is sold as original unless it is.

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